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Amazon suspends Prime Pantry delivery service

时间:2020-03-21   

E-Land Technology Driven E-commerce was informed that due to the impact of the new crown epidemic, online consumption has surged, and Amazon's logistics and other services are under great pressure. Affected by this, Amazon's Prime Pantry website notified Thursday that "Pantry service has been temporarily closed and we are busy replenishing inventory." The company said it would shut down Pantry service because of "high order volume."


The spokesman said: "Amazon Pantry is not currently accepting new orders. Due to rising demand, we are committed to fulfilling open orders and replenishing inventory. We are working to restore the availability of these products and will update users as soon as new orders can be accepted . "

From the notice of Amazon and the response of the spokesperson, the reason for the closure of Amazon's Prime Pantry service was the surge in orders during the epidemic period. The platform also faced two problems of too many orders, which could not be processed in time, and insufficient inventory, so it had to temporarily close new orders The establishment of the channel.


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Amazon launched the Prime Pantry service in 2014, sourcing products from a range of grocery and consumer goods suppliers, providing Prime members with a variety of non-perishable foods such as cereals, pasta sauces and snacks, as well as household essentials such as detergents and paper towels . Free delivery for Prime members who place orders of $ 35 or more.


Due to a shortage of physical store products, consumers have turned to online retailers, resulting in a surge in pressure on Amazon's warehousing and distribution system, and delays in grocery delivery services on the same day and the next day. Amazon has sought to address logistics and inventory issues in a number of ways.

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