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Affected by the epidemic, Amazon extends the return window of multiple markets Bezos visits Amazon w

时间:2020-04-10   


E-Land Technology Driven E-commerce was informed that according to cnBeta reports, following the extension of the US customer return window to May 31, Amazon once again announced today that it has launched similar return policies in Turkey, Italy, France and other countries and regions.

For European countries, products purchased on Amazon.com from February 15 to April 30 are eligible for the return window period. Customers who have a return request can go through the online return portal on Amazon.

"The health and well-being of our customers, employees and the communities we serve are the most important to us," the statement at the top of the return policy page says, "Therefore, we have temporarily extended the return window to give you more Time to return items. "Amazon has added similar instructions to its independent merchants' pages, and asked these sellers to cooperate with Amazon to provide customers with a new return time window.

It is understood that a few days ago, Amazon.com announced that it temporarily extended the return period in the return policy, so that customers have more time to return the goods during this difficult period.

Compared with European countries, most of the items delivered by American customers between March 1, 2020 and April 30, 2020 can be returned, but no matter what logistics solution the customer uses to return the goods, they must meet the Amazon website. Return policy.


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Bezos visits Amazon warehouse to appease employees' dissatisfaction with working conditions

On Wednesday, local time, Jeff Bezos, the CEO of US e-commerce Amazon, suddenly visited a company warehouse near Dallas.

Bezos, dressed in jeans and a shirt, wearing a mask, walked back and forth between the conveyor belt and the yellow packing box. Some warehouse employees wearing masks took photos with Bezos.

Other employees vomited on social media. Bezos did not abide by the requirement to maintain a certain social distance during the epidemic. Another person followed Bezos closely. Amazon did not immediately respond. According to a person familiar with the matter, Bezos was active in the Dallas area on Wednesday, but this person had no right to disclose the specific location of Bezos.

During the outbreak, Amazon has become an indispensable service. Customers can avoid crowded shops by ordering necessities online, but order delivery can even take weeks, and many essential products, including toilet paper and hand sanitizer, are already out of stock. Amazon announced in March this year that it plans to hire 100,000 employees and temporarily increase workers' hourly wages to meet growing demand.

Amazon employees across the United States have staged protests and strikes, complaining about the lack of a certain social distance in the working environment, the lack of protective equipment and hand sanitizers, and even insufficient time to wash their hands. Amazon has said that it will maintain a social distance in its storage facilities, check employee temperature during shifts, and step up cleaning. Amazon emphasizes that all factories are equipped with sufficient masks and hand sanitizers for employees so that employees can wash their hands without affecting their work. The company also said that only a few workers participated in the protests.


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